Mouser Electronics opens new Customer Service Centre in Vietnam

Mouser Electronics has announced the opening of its Vietnam Customer Service Centre in Ho Chi Minh City. This new customer service centre, located in the iconic Bitexco Financial Tower, will support local electronic design engineers, buyers and hardware innovators, helping them to locate the newest products for their designs. Mouser now has 26 service locations worldwide, with 10 locations in the Asia Pacific region.

The electronics industry in Vietnam has seen rapid growth in the past decade and is quickly becoming an important hub for global original equipment manufacturers (OEMs) and electronics manufacturing services (EMS). Ho Chi Minh City, the country’s largest city, hosts many electronics markets and an increasing number of manufacturing services that have spurred demand for electronic components.

“In Vietnam, our business has grown around 180 percent in the last five years,” stated Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service & EMEA and APAC Business. “We are very excited about this exceptional growth and look forward to providing a local presence to better serve customers throughout Vietnam in local languages and time zones.”

As the global authorised distributor with the newest semiconductors and electronic components, Mouser gives design engineers, buyers and innovators easy access to the newest electronic components and comprehensive design resources. The Services and Tools site, available on Mouser.com, makes it easy for customers to search for products, personalise their orders and access their previous purchases, helping to speed time-to-market. With real-time availability 24 hours a day, 7 days a week, the site’s many resources offer unique capabilities that help customers in their design and creation processes.

Mouser has been offering products and services to engineers across Vietnam through its comprehensive website, Mouser.vn, as well as via phone, email and fax. The new customer support center will better support existing customers while also enhancing Mouser’s overall marketing efforts to serve new customers in the area.