ION Science recently held a two-day service training course for representatives from Norwegian distributor, Vestteknikk AS, at its state-of-the-art facility in Cambridgeshire, UK.
Led by ION Science’s Technical Support Specialist and Trainer, Marcus Wadey-Leblond, the service training provided Vestteknikk’s Joar Nicolaysen and Kenneth Andre Rishaug with a comprehensive learning experience designed to strengthen their knowledge of the company’s full range of high performance photoionisation detectors (PIDs).
Joar and Kenneth were able to get ‘hands-on’ with the Ion Science instruments including Tiger, Tiger Select and TigerLT handheld PIDs, as well as the Falco fixed PID, Cub personal PID and GasCheck G and Tesla gas leak detectors.
Joar Nicolaysen, Service Technician at Vestteknikk AS comments: “We would like to thank Ion Science for providing an enjoyable training session. I’m pleased to say that it has helped make us more confident in the operation of the company’s gas detection instruments, which will enable us to provide faster and better support for the end user.
He continues: “Visiting Ion Science also means we got to know the team better which is invaluable when it comes to having a good in-depth dialogue going forward with our working relationship. The fact that it was just our company attending the training made the dialogue easier and the information we required could be tailored to fit our needs. “All in all it was a very enjoyable and productive trip from start to finish,” he concludes.
The service training programme is part of Ion Science’s on-going commitment to providing its worldwide distributor network with the necessary guidance and support to develop business in its key target markets, and to learn about its gas detection products in a collaborative environment.
ION Science is backed by some 55 distributors from across Europe and the rest of the world and also has offices in France, Germany, Italy, USA, China and India.